Terms & Conditions
Effective Date: September 2025
These Terms & Conditions (“Terms”) govern your use of the website operated by Harmonics Music Limited (referred to as “we”, “us”, or “our”) and the purchase of products and/or services via this website.
Please read these Terms carefully before using our site. By accessing or using our website, you agree to be bound by these Terms.
- Company Information
Company Name: Harmonics Music Limited
Company Number: 07279612
Registered Address:
2a Swordfish Business Park
Swordfish Close, Higgins Lane
Burscough, Lancashire
United Kingdom
L40 8JW
Email: [Insert contact email]
- Applicability
These Terms apply to all users of our website, including without limitation users who are browsers, customers, merchants, and/or contributors of content. Additional terms may apply to certain products or services and will be disclosed at the point of purchase.
- Use of Website
You agree:
- To use this website only for lawful purposes;
- Not to misuse or interfere with the website, its functionality, or security;
- Not to attempt unauthorised access to the website, its servers, or any connected database;
- Not to copy, reproduce, or exploit any part of the website without our express written permission.
We reserve the right to deny access to the website at any time without notice for any reason.
- Orders and Contract Formation
By placing an order through our website, you are offering to purchase a product or service on and subject to these Terms. All orders are subject to availability and confirmation of the order price.
Contract Formation:
A contract is formed only when you receive a written confirmation email from us accepting your order.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock availability.
- Pricing and Payment
All prices are listed in GBP (£) and include VAT (where applicable) unless otherwise stated.
We take all reasonable care to ensure product prices are correct. However, if a pricing error is discovered, we reserve the right to cancel your order and issue a full refund.
Accepted payment methods will be shown at checkout. Payments must be authorised before goods are dispatched or services provided.
- Delivery
Delivery times provided are estimates only and are not guaranteed. We will not be liable for any delays beyond our control.
Risk in the goods passes to you upon delivery. Ownership passes once full payment is received.
- Right to Cancel & Refund Policy
If you are a consumer based in the UK or EU, you have the right to cancel most purchases made online within 14 days from the day after you receive the goods, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
To cancel an order, contact us by email at [Insert contact email] with your order number and intention to cancel. You must return the goods in original condition at your cost unless they are faulty.
Exceptions to cancellation rights include:
- Downloadable or digital content once download or streaming has begun;
- Customised or personalised items;
- Sealed items (e.g. software, instruments) once unsealed after delivery.
Please see our full Returns & Refund Policy [insert link or location] for details.
- Warranties and Liability
All products are sold subject to the manufacturer’s warranty (if any) and your statutory rights.
We do not warrant that the website will be uninterrupted or error-free, nor that the content is accurate or reliable.
To the maximum extent permitted by law, we will not be liable for:
- Loss of profits, revenue, data, or business;
- Indirect or consequential loss;
- Any delay or failure due to causes beyond our reasonable control.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under law.
- User Accounts (if applicable)
You may be required to create an account to purchase certain products or access certain services.
You are responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities under your account.
We reserve the right to terminate accounts that violate these Terms or pose a risk to the business or other users.
- Intellectual Property
All content on this website, including images, text, logos, graphics, audio, and video, is the property of Harmonics Music Limited or our licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or commercially exploit any content without our express written consent.
- Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over and accept no responsibility for the content or practices of third-party sites.
- Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy www.harmonics.co.uk/privacy-policy/, which sets out how we collect, use, and protect your personal data in accordance with UK GDPR and other applicable data protection laws.
- Governing Law and Jurisdiction
These Terms and any disputes arising from them are governed by the laws of England and Wales.
Any legal action or proceedings shall be brought exclusively in the courts of England and Wales.
- Changes to These Terms
We may amend these Terms at any time without prior notice. Changes will be effective upon posting on our website. It is your responsibility to check these Terms periodically.
Your continued use of the website constitutes your acceptance of any updated Terms.
- Contact Us
If you have any questions about these Terms, please contact us:
Harmonics Music Limited
51/53 Crosby Road North
Waterloo
Liverpool
MERSEYSIDE
L22 4QD
Email: websales@harmonics.co.uk
